Returns & Refunds
We pride ourselves in providing excellent customer care & high quality products. We want our customers to be 100% happy after ever purchase. Coconut Gallery therefore provides a 14 day money back guarantee! If you are not happy with your purchase for any reason we will refund or exchange the items for you, as long as they are under the following conditions;
- All returns must be unused, unopened & in perfect condition, including packaging.
- Provide a picture of the item and a reason for returning
- Returns must be received within 14 days of the date of your order.
- You are responsible for arranging the return and all related costs.
Returns to be sent to:
Coconut Gallery, 14 Neville Street, Warkworth, 0910
Goods are returned to Coconut Gallery at your own expense, however, if goods are faulty we will credit the cost of the postage to your account.
Please note: We do not provide returns or refunds on sale items.
Anything else we can help with? We would love to! Contact our helpful customer service team!